Terms of Use

1. Acceptance of Terms

By accessing, browsing, or using the CyberWise Learning Institute website (the "Website") or any of its associated services, educational programs, downloadable resources, or content, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, you must not use the Website or its services.

These Terms of Use constitute a legally binding agreement between you (the "User") and CyberWise Learning Institute B.V. (the "Company," "we," "us," or "our"), a company registered in the Netherlands at Handelsplein 70, 3071 PR Rotterdam, Netherlands.

You must be at least 16 years of age to use this Website. By using the Website, you represent and warrant that you meet this minimum age requirement. If you are accessing the Website on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

2. Description of Services

CyberWise Learning Institute is an educational organization that provides cybersecurity awareness and digital safety training programs. Our services include, but are not limited to:

• Online cybersecurity awareness courses and modules for individuals across Canada
• Digital safety education programs covering phishing awareness, password security, online privacy, and device safety
• Corporate cybersecurity awareness training for organizations, teams, and remote workers
• Downloadable educational resources such as checklists, worksheets, and safety planning documents
• Live and recorded educational sessions on information security topics
• Family digital safety education and personal cybersecurity programs

All services provided by CyberWise Learning Institute are educational in nature. Our programs are designed to increase cybersecurity awareness and understanding. They do not constitute professional cybersecurity consulting, IT security auditing, legal advice, financial guidance, or any form of guaranteed protection against digital threats.

3. User Obligations

When using this Website and our services, you agree to the following obligations:

• Lawful Use: You will use the Website only for lawful purposes and in accordance with these Terms of Use and all applicable laws and regulations in the Netherlands, Canada, and your jurisdiction of residence.
• No Unauthorized Access: You will not attempt to gain unauthorized access to any part of the Website, its servers, databases, or any connected systems. You will not use any automated tools, bots, scrapers, or similar technology to access, index, or extract content from the Website without our prior written consent.
• No Impersonation: You will not impersonate any person or entity, or misrepresent your affiliation with any person or entity, when using our Website or services.
• No Harmful Activity: You will not upload, transmit, or distribute any viruses, malware, or harmful code through the Website. You will not engage in any activity that could disrupt, damage, or impair the functioning of the Website.
• Accurate Information: Any information you provide through contact forms, enrollment requests, or other submissions must be truthful, accurate, and complete. You must not submit passwords, private login credentials, financial account details, or other sensitive security information through any form on this Website.
• No Redistribution: You will not reproduce, redistribute, resell, or sublicense any educational content, course materials, or resources provided through our programs without our express written permission.

4. Intellectual Property

All content on the CyberWise Learning Institute Website, including but not limited to text, graphics, images, icons, logos, course materials, educational resources, worksheets, checklists, video content, audio recordings, software, and the overall design and arrangement of the Website, is the property of CyberWise Learning Institute B.V. or its content suppliers and is protected by Dutch and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial educational purposes only. This license does not include the right to:

• Modify, adapt, or create derivative works from any Website content
• Use any content for commercial purposes without written authorization
• Remove, alter, or obscure any copyright, trademark, or proprietary notices
• Systematically download, store, or republish Website content

The CyberWise name, logo, and all related marks are trademarks of CyberWise Learning Institute B.V. Unauthorized use of any trademarks displayed on this Website is strictly prohibited.

5. Educational Purpose and Disclaimers

All programs, workshops, educational materials, guides, checklists, examples, recorded sessions, and resources provided by CyberWise Learning Institute are offered exclusively for educational and professional development purposes.

CyberWise Learning Institute does not guarantee protection from cyber threats, prevention of hacking, prevention of fraud, prevention of data loss, employment results, professional certification, business improvement, financial results, or legal outcomes. Cybersecurity awareness is an ongoing process, and no educational program can ensure complete protection from all digital risks.

Any completion documents issued upon finishing a program are educational acknowledgements only. They do not constitute government licenses, professional certifications, or guaranteed employment qualifications.

Participants remain fully responsible for their own decisions, digital behavior, account management, security settings, and implementation of any concepts learned through our educational materials.

6. Limitation of Liability

To the fullest extent permitted by applicable law, CyberWise Learning Institute B.V., its directors, officers, employees, contractors, educational contributors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Website or its services. This includes, without limitation:

• Loss of data, revenue, profits, or business opportunities
• Personal injury or property damage resulting from your access to or use of the Website
• Unauthorized access to or alteration of your transmissions or data
• Cybersecurity incidents, data breaches, fraud, or unauthorized account access that occur despite participation in our educational programs
• Any errors, omissions, or inaccuracies in the educational content

In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law. In no event shall the total liability of CyberWise Learning Institute B.V. for all claims arising out of or related to the use of the Website exceed the amount of EUR 500 (five hundred euros) or the amount paid by you, if any, for the specific service giving rise to the claim, whichever is greater.

7. Indemnification

You agree to indemnify, defend, and hold harmless CyberWise Learning Institute B.V., its directors, officers, employees, contractors, educational contributors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Website or services in violation of these Terms of Use
• Any content or information you submit through the Website
• Your violation of any applicable law or regulation
• Your infringement of the rights of any third party

8. Third-Party Links

The Website may contain links to third-party websites, resources, or services that are not owned or controlled by CyberWise Learning Institute B.V. These links are provided for informational and educational reference purposes only.

CyberWise Learning Institute has no control over, and assumes no responsibility for, the content, privacy policies, practices, accuracy, or availability of any third-party websites or services. The inclusion of any link does not imply endorsement, sponsorship, or recommendation by CyberWise Learning Institute.

You acknowledge and agree that CyberWise Learning Institute shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites.

9. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal data. The Privacy Policy is incorporated into these Terms of Use by reference.

By using the Website and submitting information through contact forms or enrollment requests, you consent to the collection and use of your information as described in our Privacy Policy.

We encourage you to review our Privacy Policy carefully. If you do not agree with the practices described in the Privacy Policy, please do not use the Website or submit any personal information.

10. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms of Use, the Website, or the services provided by CyberWise Learning Institute B.V. shall be subject to the exclusive jurisdiction of the competent courts of Rotterdam, the Netherlands.

If you are accessing the Website from a jurisdiction outside the Netherlands, you are responsible for compliance with any applicable local laws. If any provision of these Terms is found to be unenforceable in your jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

11. Dispute Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute or claim arising out of or relating to these Terms of Use informally by contacting us at [email protected]. We will make reasonable efforts to resolve the dispute within 30 days of receiving your written notice.

If the dispute cannot be resolved informally within this 30-day period, either party may initiate formal proceedings before the competent courts of Rotterdam, the Netherlands, as specified in Section 10 of these Terms.

Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

12. Termination

CyberWise Learning Institute reserves the right to suspend or terminate your access to the Website and its services, in whole or in part, at any time and without prior notice, if we determine, in our sole discretion, that you have violated any provision of these Terms of Use or that your conduct may harm the Company, other users, or third parties.

Upon termination, your right to use the Website and access any educational materials or services will immediately cease. Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, indemnification, and governing law.

Termination of access does not relieve you of any obligations incurred prior to termination, nor does it affect any rights or remedies available to CyberWise Learning Institute under these Terms or applicable law.

13. Changes to These Terms

CyberWise Learning Institute reserves the right to modify, amend, or update these Terms of Use at any time. When changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are material, we will provide notice via a banner on the Website homepage at least 14 days before the updated Terms take effect.

Your continued use of the Website after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Website and its services.

We encourage you to review these Terms periodically to stay informed about your rights and obligations when using the Website.

14. No Security Guarantees

CyberWise Learning Institute provides cybersecurity awareness education only. Our programs, courses, workshops, downloadable resources, and all other educational content are designed to increase your understanding of common digital risks and safe online practices.

Participants are solely responsible for their own digital security decisions, account management practices, implementation of security measures, and compliance with applicable laws and regulations. The educational content provided should be used as one component of a broader approach to cybersecurity and digital safety.

15. Invited Specialists and Educational Contributors

CyberWise Learning Institute may engage invited specialists, experts in relevant subject areas, and specialists in digital literacy as educational contributors. These individuals participate solely as educational contributors and their involvement does not constitute a professional advisory relationship with any course participant.

The views and educational content provided by invited contributors represent their professional knowledge and educational perspective at the time of creation. CyberWise Learning Institute does not guarantee the continued accuracy of contributor content as cybersecurity landscapes evolve over time.

16. Acceptable Use of Educational Content

Educational content provided through our Website and programs may be used for your personal learning and professional development. You may take notes and apply concepts learned to your own digital safety practices.

You may not:

• Reproduce, copy, or distribute course materials, recordings, or downloadable resources for any commercial purpose
• Share login credentials or access tokens for educational platforms with others
• Record, screen-capture, or otherwise duplicate live educational sessions without written consent
• Use educational content to create competing products, courses, or services
• Misrepresent content from CyberWise Learning Institute as your own original work

17. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalidity of that provision shall not affect the validity of the remaining provisions, which shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision as closely as possible.

18. Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and CyberWise Learning Institute B.V. regarding your use of the Website and supersede all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter of these Terms.

19. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Use, please contact us using the information below: